Frequently Asked Questions
Please read our FAQ before sending us a message.
R 220.00 flat rate throughout South Africa.
If the order is placed before 12:00 it will take 2 – 3 days, otherwise 4 – 5 days.
We accept direct bank payment, Visa and Mastercard through a secure payment gateway from PayFast for South Africans.
Orders are delivered by Capedry’s appointed courier service directly to the delivery address provided at checkout.
A valid physical street address is required. Please provide an address that is normally occupied during business hours, as deliveries cannot be made to P.O. Box addresses.
A signature or other proof of receipt may be required upon delivery.
Delivery partners may change from time to time depending on location, service availability, and delivery requirements.
If you wish to return a product, please supply us with the following:
- Batch Number
- Best Before Number
- Invoice Number
- Reason for return
We will give you a tracking number of the courier service as well as their contact details.
Yes, you will receive an invoice after the order and payment is done
