Frequently Asked Questions
Please read our FAQ before sending us a message.
R 165.00 flat rate throughout South Africa.
If the order is placed before 12:00 it will take 2 – 3 days, otherwise 4 – 5 days.
We accept direct bank payment, Visa and Mastercard through a secure payment gateway from PayFast for South Africans.
The Courier Guy delivers directly to your door, so please provide us with a physical address that is normally occupied during office hours. Please note that The Courier Guy will only deliver to a physical address and no P.O. Box addresses. The Courier Guy requires that every delivery be signed and endorsed, as proof of delivery.
If you wish to return a product, please supply us with the following:
- Batch Number
- Best Before Number
- Invoice Number
- Reason for return
We will give you a tracking number of the courier service as well as their contact details.
Yes, you will receive an invoice after the order and payment is done